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Ticketing Guide

※ No refunds or exchanges on the film’s screen day unless the screening is cancelled.

Cancellation / Refund

online Box Office
How to Cancel
and Refund		 Available on our website(www.bifan.kr)
until the day before the screening		 Available until the day before the screening
during box office working hours
Cancellation Fee No cancellation fee
Notice

Partial cancellation or refund are not allowed. If you wish to make a partial cancellation, you must cancel the ticketing and make a new purchase

Tickets booked online and not issued can be cancelled via our website.

Cancellation for tickets already issued can only be made at the box office to ticket holders.

Cancellation for tickets already issued can only be made at the box office. You must bring your tickets.

When a screening is cancelled, we provide full refund at box offices during the festival period. You must bring your ticket of the film.

Community for Ticket Exchange

A place where audience can exchange tickets.

Online Community for Ticket Exchange Box Office Bulletin for Ticket Exchange
Available on our website(www.bifan.kr) Available at all box offices during the festival period